Tools to assist colleagues in their daily activities

Document Management System

To manage the lifecycle of company documents in the intranet.

Ticketing System via Teams

To create and manage support requests in the Microsoft Teams app.

Dynamic Groups

To automatically manage company groups in the intranet.

Resource Reservation

To manage and immediately book company resources in the intranet.

Approval

Choose between electronic signature and email submission.

Customize the approval process to your needs. Choose efficiency, traceability, and the security of electronic signatures or use emails for procedure approval.

Creating from predefined templates

Save time and create consistent documents.

Provide colleagues with ready-to-use designs, optimizing time and ensuring document consistency across departments and company locations. Reduce issues with document structure by printing the version and protocol number.

Distribution

Automatic email notifications.

Create, collaborate, and publish company documents in a single space on the SharePoint intranet. Our component will keep your colleagues informed with an automated email notification system.

Document management for departments

Private area for collaborating on department documents.

Create, review, and approve procedures with colleagues from your department. Then publish the documents in PDF format with automatic conversion to make them accessible to the entire company.

Electronic signature

Efficiency, traceability, and security.

Use DocuSign's electronic signature to optimize approval processes. Automatically record useful tracking information without compromising data privacy.

Filing

Identification and traceability.

Our system allows you to track and retrieve company documents over time, reducing the risk of duplication and data loss. Use the protocol number, not the document's address, for internal references.

Review

Collaborate in real-time.

Invite colleagues to collaborate on procedures to stay aligned and ensure information accuracy. Manage access with the permission system common to all Microsoft 365 products.

Version history

Restore previous procedure versions.

Access the history to view all versions of your documents, compare them with the current version, and decide how to proceed to optimize procedures and save time.

Category management

Customize tickets to direct requests.

Operators can create custom categories to route support requests to different company departments. This way, they will only receive relevant tickets for their expertise.

Chat and meetings

Collaborative support for effective problem resolution.

Take advantage of Microsoft Teams' real-time communication and collaboration features to quickly find solutions, without sending emails.

Operator management

The benefits of our help desk at a fixed price.

You can decide to increase the number of active operators in company departments at any time. Our service for Teams will adapt to your needs without requiring additional investments.

Queue management

Simple assignment queues through Teams groups.

Create and manage ticket queues based on the support request topic, using Teams groups for operators.

Quick responses

Accelerate the resolution of company issues.

Create automated responses to send to colleagues whenever specific events occur in the app.

Reporting

Improve the support service provided by your company.

Access statistics to discover how many tickets different departments receive and how many requests have been resolved by their operators. Gain valuable insights to improve the help desk service and prevent common issues.

Support via Teams

Your personal Microsoft Teams app for ticket management.

Create and manage support requests without interrupting collaboration with colleagues. Use Microsoft Teams features to solve company problems in real-time.

Traceability

No action is lost.

The system tracks every change made by end-users or operators to the ticket, making it easy to understand the history of the support request over time.

Aggregation rules

Use properties in the People Directory.

Group colleagues who share the same role, department, or workplace location to share only relevant news and alerts for their activities.

Creating distribution groups

Distribute communications, saving time and costs.

Create dynamic groups to automatically distribute your SharePoint intranet content. Utilize Entra ID (Azure AD) logic without purchasing a Premium license.

Booking calendar

View the list of booked resources.

Our component provides users with a personal calendar, always accessible from the main interface. Access it to view and cancel bookings at any time.

Booking management

An administrative role to manage your colleagues' bookings.

Our component allows you to define a group of people in the company who can manage all colleagues' bookings in terms of viewing and cancellation.

Car and parking booking

Organize your travels more easily.

Use our component to explore your company's fleet and parking lot. Check real-time vehicle and parking space availability and quickly book what you need for your trips.

Desk booking

Navigate the office map to book your preferred desk.

You can upload an interactive map of your office to show real-time desk locations and availability. You can also specify the included devices, allowing users to choose the workstation that suits their needs.

Filters

Use customizable properties to filter the list.

Each resource can be defined by specific properties, such as location. You can use these characteristics to filter the list of available resources. This way, you can find and book the desk on the third floor of your company's headquarters in seconds.

Material booking

Enhance your workspace or meeting room.

Expand the list of available resources for booking. Add equipment and devices useful to your colleagues’ work.

Quick booking

View, choose, and book company resources in one place.

Our component provides users with a quick way to book the resources they need. Simply select the resource, a date, and a time, and the system will immediately approve the request.

Resource details

Define resource characteristics in the list.

You can independently define company resources, specifying accessories included, location, or availability schedule for each one. Users can then choose the resource that suits their needs, reducing the risk of surprises.

Resource types

Manage company resources and spaces.

Allow users to book the resources or spaces they need to perform their work, such as meeting rooms, desks, offices, parking spaces, or equipment (monitors, projectors, etc.).

Room booking

Overcome Outlook issues for room bookings.

Simplify your meeting organization. Book a room through the SharePoint intranet and share the event date and time with colleagues via Outlook, to save the appointment and receive notifications for any updates.

Distribute company procedures and track their consultation

Expand the functionality of SharePoint document libraries.

With the "Acknowledgement" command, you can distribute internal procedures to individual users, Microsoft 365 groups, and distribution lists. Provide colleagues with quick access to the necessary documents for their tasks, with automated notification emails that link to the consultation page in the SharePoint Online intranet. Analyze the viewing data of shared documents through the integrated Power BI report.